Policies
You can view our policies and procedures using the options below.
Safeguarding Children
Health and Safety
Employer's Liability Insurance
Footwear
Animal Welfare
Behaviour
General Risk Assessment
Safer Recruitment
New Provider Quality Assurance (PQA)
Invoicing and Payments
Payment Terms - Wild Mind Well-Being CIC
At Wild Mind Well-Being CIC, we strive to provide a smooth and transparent payment process for our services. Please take a moment to review our payment terms to ensure a clear understanding:
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Invoicing Schedule: Invoices will be issued prior to the start of each half term. This invoice will cover the cost for the entire half term's sessions.
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Payment Period: Once an invoice is issued, payment is required within 14 days. Prompt payment helps us to continue providing high-quality services.
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Missed Sessions: Please note that all sessions, including those missed, will be charged for. This policy helps us maintain the availability and quality of our programs.
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Student Registration: Students are considered registered for our programs until 3rd September 2025. If you wish to cancel a place, we require three weeks' notice.
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Cancellation Policy: To cancel a place, please provide a minimum of three weeks' notice via email. This allows us to manage our resources effectively and offer the spot to another student.
If you have any questions regarding these terms or need further assistance, please do not hesitate to contact us. Thank you for your cooperation and understanding.
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